Refund policy

We understand that customer satisfaction is of utmost importance and we strive to make sure that our customers are happy with their purchases. While we are unable to accept returns at this time, we want to assure you that we will do everything in our power to work with you to resolve any issues that may arise.

If you receive a damaged or incorrect item, please reach out to us and we will be happy to assist you with a refund or replacement as quickly as possible. We want to work to amend the situation.

We appreciate your business and hope that you will continue to shop Memento Scents in the future. If you have any further questions or concerns, please do not hesitate to contact us.